Meet Our People: 2024 Annual Pick Awards Hotel Runner-Up: Stephanie Hisaw

Stephanie Hisaw

The Guesthouse at Graceland

Guests at The Guesthouse at Graceland appreciate Stephanie Hisaw’s warmth and dedication to both her job and her fellow employees. “Stephanie was truly one of the highlights of my time in Memphis and my time at Elvis Week,” reads one nomination. “She really went above and beyond and made me feel like a valued visitor and a valued person. I came to Memphis because I’m a huge fan of Elvis, but one of my highlights was actually Stephanie.”

Tell us about your role at The Guesthouse at Graceland. How long have you been there? 

I’ve been at The Guesthouse at Graceland for three years. I’m the accounts payable supervisor. 

How long have you been in the hospitality industry?

25 years. 

Tell us about your journey in the hospitality industry. 

It's been an absolutely amazing career. I've worked in different hotels, like the Marriott and Fairfield, but my favorite place I’ve worked is The Guesthouse at Graceland and Elvis Presley Enterprises. It’s my dream job.

What is something you learned in this position that has changed your life for the better?

I’ve learned to be true to yourself and to treat others like you want to be treated. I always greet everybody with a smile no matter what, because you never know what they’re going through. A little smile can help, and it doesn’t matter to me who you are. Whether you’re a customer, a housekeeper, or a hotel manager, I’m going to greet you with a smile and a hug. 

Stephanie’s kindness and welcoming spirit made her a clear choice for the Hotels category Runner-Up for the 2024 Annual Pick Awards. Well done, Stephanie, and congratulations! 

Welcome to Memphis

The Welcome to Memphis mission is to support, train, and recognize the Memphis Hospitality workforce. 

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