Welcome

WELCOME TO MEMPHIS

Know Memphis.

Share Memphis.

Love Memphis.

Photo by Cat and Fish

Delivering Authentic Memphis Hospitality

We train hospitality employees to know about Memphis, offer customer service skills training,

and recognize individuals for a job well done.

COVID-19 FUND INFORMATION

Employers

If you are a manager or supervisor, sign your entire team up to attend our class or we can come to you. Brush up on your customer service skills and deepen your knowledge of Memphis.

Insiders on tour

See it for yourself! Board a Backbeat Tour bus to gain a new perspective of Downtown Memphis. In two hours you will learn history, facts and locations you never knew about!

Nominate

Learn More

Tell us who knows their stuff. Your Pick Awards nominations help us recognize tourism and hospitality professionals who exhibit excellent customer service and destination knowledge.

Welcome U

Coming Soon

Become a Certified Memphis Insider. Looks great on a resume and signals to future employers that you are a well-informed and motivated employee. Our Welcome U program launches soon, so stay tuned for more information!

News

Be In The Know

Access our events calendar to know what Memphis area events are happening this month, so you can help your guests enjoy (and extend) their stay. Use this calendar to build your list of personal recommendations.

give us your opinon

Take Survey

If you are an employer, manager, or supervisor, we need your input! Please take a moment to tell us about the services and benefits you need most.