Training Opportunities

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We provide hospitality skills training and information for employees who interact with visitors and guests.

Join one of our sessions and learn about Memphis area amenities, attractions, history, and legacy. See and know Memphis, so that you can share Memphis better.

Individual and team training are available. Find the training that best meets your needs.

Memphis Rocks

Training program for hospitality professionals to deliver the best Memphis welcome.

In-person & online: Engaging opportunities for a variety of learning styles.
Comprehensive: Soft skills, self-care, & community/neighborhood knowledge.
Certified & Celebrated:Recognition of program completion for a competitive edge!

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HR Matters

Free events to help HR pros and hiring managers recruit, train and retain hospitality workforce.

Relaxed & engaging: Share concerns, successes, and best practices with HR experts.
Recurring opportunities: Monthly online sessions and post-session recordings.
Comprehensive: For small business owners and all HR and employee relations pros.

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Insiders Tours

Immersive opportunities for hospitality pros to learn Memphis’ past, present, and future.

Fun & scenic: Backbeat Tours bus ride through Midtown, Downtown & South Memphis.
Informative: Learn key points of interest, amenities, attractions, history, and more!
Broad appeal: For Memphis newcomers and life-long Bluff City residents
Convenient & frequent: Monthly opportunities and free parking.

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